What to Send Your Customs Broker Before Asking About Classification

Short answer: send a precise description of the imported product and the evidence behind it, not just a marketing name or a supplier's suggested HS code. A broker needs to understand what the item is, what it does, how it is made, what it contains, and which facts are still unknown. This packet organizes information for research; it does not determine a tariff classification.

Start with the product itself

Write one plain-language sentence that identifies the finished item and its main function. Then add the facts that can distinguish it from similar products: materials and composition, components or accessories, how it operates, its condition when imported, and whether it is sold as a set or separately. Use drawings, photographs, manuals, labels, and technical sheets when they clarify the description.

Product-information packet

Ask the supplier for missing facts

Please provide a complete description of [product/model] for US import review. Describe its principal function and how it operates; list each material and component, including composition percentages where available; explain how it is assembled and what condition it will be in when shipped; identify the manufacturer and the countries where the product and major components are made or processed; and send the current product specification, manual, drawing, and clear photos. If you have suggested an HS code, please provide the source and jurisdiction for that suggestion. Please identify anything you cannot verify.

What to ask the broker

1. Which missing product facts could change the classification analysis?
2. Are the supplier description, invoice, and technical documents consistent?
3. Is the code supplied by the vendor only a preliminary clue, or is there a current US ruling for the exact product facts?
4. What tariff schedule revision and entry date will the research use?
5. Would the facts support requesting a binding ruling, and what additional documentation would be needed?

Keep classification and responsibility clear

CBP's Tips for New Importers advises importers to provide a complete product description and relevant transaction/manufacturer details. CBP also explains that using a broker does not remove the importer's responsibilities; see its guidance on working with a customs broker. A classification depends on the product facts and the applicable tariff schedule. Do not copy a code from a supplier, marketplace, or a similar product without checking that it applies to your exact merchandise.

Ready to send when...

• The product description explains function and construction in ordinary terms.
• Documents identify the exact model and match the invoice description.
• Unknown materials or manufacturing steps are called out instead of guessed.
• The requested decision, relevant import date, and any prior ruling are clearly identified.

This page is a preparation checklist, not a classification opinion, customs-broker engagement, legal advice, or a guarantee of duty treatment. Verify current rates and requirements with official sources and the professional handling the entry.